Privacy Policy

Information We Collect

Information You Provide Directly

When you use our contact form or otherwise communicate with us, we collect:

• Your name
• Your email address
• Your phone number
• Any messages or information you voluntarily provide

Information Collected Automatically

Google Analytics: We use Google Analytics to understand how visitors use our Site. Google Analytics uses cookies and similar tracking technologies to collect information about your browsing activities and how you interact with our Site. This includes:

• Your IP address
• Browser type and version
• Pages you visit
• Time spent on pages
• Referring website
• Geographic location (general)

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Your Inquiries To answer questions, provide information about our services, and respond to requests for contact
• Service Delivery To schedule consultations via Calendly and process payments
• Communication To send you updates about our services (if you opt in to our email list)
• Analytics To understand how our Site is used and improve our content and services
• Legal Compliance To comply with applicable laws and regulations

We do not use your information for marketing purposes without your consent, except to send you service-related communications.

Email List & Communications

If you subscribe to our email list, we will:

• Keep your email address separate from contact form submissions
• Use your email address only to send you updates and information about Trellis Digital services
• Provide an unsubscribe option in every email
• Not share your email address with third parties

You may unsubscribe from our email list at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly.

Payment Processing

We accept payments through:

Scheduling & Calendly

We use Calendly to manage appointment scheduling. When you schedule a consultation through Calendly, your information is processed according to Calendly’s Privacy Policy. We do not store scheduling information beyond what is necessary to confirm your appointment.

Data Retention

We retain the information you provide (name, email, phone number) indefinitely unless you request that we delete it. If you would like us to delete your information, please contact us at hello@trellisdigital.net.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Third-Party Links & Services

Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of websites or services we do not operate. We encourage you to review the privacy policies of any third-party services before providing your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to know what personal information we collect
• The right to request access to your information
• The right to request deletion of your information
• The right to opt out of certain data collection practices

To exercise any of these rights, please contact us at hello@trellisdigital.net.

Children’s Privacy

Our Site is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy. Your continued use of the Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: